feedback1-The Christopher Hunt Practice - Architectural Home Building Design Marlow

You can be anonymous if your want to if this allows you to be more candid with your responses.

FEEDBACK FORM - INITIAL SITE MEETING

I am keen to improve my service where I can. On average I am engaged 1 in 3 times for all the schemes I initially visit. I can only improve on this if I can obtain feedback from you (my potential new client).

If you choose not to use my services I would really appreciate a little of your time completing & returning this feedback form. PLEASE USE YOUR OWN WORDS AS YOU DEEM FIT.

You can be anonymous if your want to if this allows you to be more candid with your responses.

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>How useful did you find our meeting?
>Did I cover all your expected topics at the meeting? If not please state the missing elements.
>Did I understand your requirements correctly & what you are trying to achieve? If not please state what I missed.
>How did I present myself?
>How did you find the length of the initial meeting? (too short, too long, about right)
>At these meetings I have to assess your scheme in two ways - one being to locate the potential negative planning issues that could prevent you from being granted a planning approval & the other is to enhance or improve your aspirations including practicality etc. How did you value this 'opinionated' approach?
>Was our initial meeting what you expected? If not please state what else you expected.
>Did you consider the initial consultation fee to be of good value?
>Did the initial modest call out fee nearly put you off from requesting a site meeting?
>Is there anything else that your were expecting from our intial meeting that I failed to include or cover? If so please state what was missing.
>Do you have any additional suggestions for what I should be including at this initial site meeting?
>Do you have any suggestions of what I should be excluding from the initial site meeting?
>How useful did you find my feasibly report? Please score 1 to 10 with 10 being very useful.
>Was my written report clear & concise for you? If not please state what was confusing or missing.
>How did you find the length of my report? (too short, too long, about right)
>Did I cover all the areas in the report that we discussed at our initial meeting? If not please state what was missing.
>I try to compile a balanced report explaining all the issues even if it means being uncomplimentary or negative. How did you find this approach?
>Fees are always a contentious issue. How did you find my fee proposal? (too expensive, good value, about right, too complicated, wrong basis for charging etc.)
>If I was too expensive for you can you please indicate what level of fees you were expecting
>Did the request for a fee deposit cheque (if requested) to secure my services put you off from engaging my services?
>My fee proposal always includes an estimate of other costs & fees (Planning & B. Reg fees, Engineers fees etc) that can often make my fee look inflated. Did you value this ’all in’ costing schedule?
>Would you consider my services again to view another project you may have in the future? If not please state why.
>If you are not selecting to use my Building Design Services, can you explain what your deciding factor(s) was. (too expensive, lack of trust, found someone better etc.)
>Have you decided to proceed with another Home Designer or have you decided to abort your project?

This feeback form of only 24 questions will only take you 5 minutes - honest!